Contact Us
Last updated: June 2026
Get in Touch
We appreciate hearing from our users! Whether you want to request a new feature, report a tool layout rendering bug, ask about WebAssembly performance specs, or share general feedback on how our bisection search compressor has optimized your workflow, our engineering team is here to help.
How to Reach Us
You can email our team directly at support@tinyimagefy.com. We try to respond to all technical queries and feedback requests within 24 to 48 hours.
Bug Reports & Feature Requests
When reporting a technical bug, please include:
- The name of the specific tool (e.g. PDF to Image, WebP Compressor).
- Your operating system (Windows, macOS, iOS, Android) and browser version.
- The size and format of the file you were attempting to process.
- A brief description of any error console logs or display issues.
Support, Feedback & Technical Inquiry Guidelines
At TinyImagefy, we are committed to providing the fastest and most reliable in-browser media processing suite on the web. Our technical team continuously monitors web standards, browser engine updates, and WebAssembly developments to maintain 100% tool reliability.
Technical Support & Bug Reporting Protocol
If you encounter rendering issues, format incompatibility, or unexpected UI behavior, please send a detailed report to support@tinyimagefy.com. Including your browser name, operating system, file format, and sample file size allows our developer team to replicate and fix issues within 24 to 48 hours.
Feature Requests & Developer Suggestions
We actively build new utilities based on user requests. Whether you need specialized image format support (such as JXL, AVIF, HEIC, TIFF), custom aspect ratio presets for social media platforms, or unique web developer calculators, we welcome your suggestions.
Frequently Asked Questions (FAQ)
How fast does the support team respond?
Our technical support team reviews inquiries daily and typically responds within 24 to 48 business hours.
Can I request custom image compression tools?
Yes! If you have specific workflow requirements or government form image size constraints (e.g. 20kb, 50kb, 100kb limits), email us and we can add custom preset tools.
Do you offer API access for automated processing?
Because TinyImagefy operates 100% client-side inside the user's browser, we do not run centralized server APIs. However, developers can inspect our client-side WebAssembly scripts for integration guidance.